QUALICERT
SGS Qualicert Certification for Refurbished Products

Why a service certification?

To reassure both individual and professional customers about the quality of refurbishment of their second-hand products.

Certification is a guarantee of quality

For consumers and public and private contracting authorities.

QUALICERT
WHAT IS SGS QUALICERT CERTIFICATION?

Recognition

The refurbisher’s commitment to service quality is recognized by an independent third-party body, based on criteria defined in a certification framework.

Certification Framework

SPARE initiated a quality framework approved by Cofrac for the refurbished sector.

Activities

This certification covers all activities related to refurbishment, whether industrial operations or distribution.

Scope

This certification applies to all electrical and electronic devices, such as smartphones, computers, photocopiers, etc.

qUALICERT
What is included in the framework?

Regulatory compliance

Product safety

Aesthetic and functional product inspection

Traceability and subcontractor management

Data erasure

Warranties and customer relationship monitoring

These control points are audited by a third-party certification body for a period of three years: SGS.
QUALICERT
How to obtain the label?

Step 1

Contact Rachel DETHIER – dethier@ficime.fr

Step 2

Download the application file

Step 3

Request the certification framework

“The SGS Qualicert Refurbished certification is a guarantee for our customers regarding the quality of our products.”

As the refurbished market is still relatively unstructured, the diversity of refurbished products available reflects a wide range of quality levels. It is essential to provide clear information about the quality of refurbishment processes.This certification helps guide customers in their purchasing decisions and reassures them about the quality and reliability of the refurbished products they buy.It also contributes to product traceability and ensures fair practices among industry professionals in their relationships with customers.

Jean-Christophe Estoudre, Managing Director, Econocom Factory